Dear Valued Clients,
We're excited to announce an important update to the way we offer our services at
TEKWIRE LLC. Starting October 1, 2025, we will transition from
custom pricing to two fixed service plans—designed to simplify
your
experience and bring more clarity to our pricing structure.
What's New?
Instead of tailored quotes, you can now choose from:
Advance Package — 1 Year of Unlimited Support — $299.00
Full-year unlimited support for all your computer, printer, smart device, and WiFi needs.
What You Will Get
- Unlimited incidents
- Operating system installation
- Computer speed and performance fixes
- Virus and malware removal
- Software setup
- Troubleshoot errors
- Removal of Junk files & Temp files
- Smart TV setup
- Tablet setup
- External storage devices setup
- Streaming devices setup (Roku, Fire Stick, etc.)
- Gaming consoles setup (PlayStation, Xbox, etc.)
- New printer setup
- WiFi connection assistance
- Fix printer not printing issue
- Remove paper jam
- Printer driver installation
- WiFi & Internet solutions
- Email setup and error resolution
- Cloud storage setup for files
- Security checks for devices
- New router setup
Incidental Package — One-Time Session — $99.99
One-time support session for any issue across your devices.
What You Will Get
- Computer fixes (OS, speed, malware, errors)
- Printer setup & troubleshooting
- Smart TV, tablet & smart device assistance
- WiFi/internet diagnostics
- Email or cloud setup
- Security & basic device checks
Why the Change?
This shift is designed to:
- Increase pricing transparency
- Make service selection easier
- Eliminate surprises and hidden fees
- Maintain the high-quality support you expect
For Existing Clients
If you're currently on a custom plan, you'll continue under the existing terms
until
your agreement ends. After that, you can choose the plan that best fits your
needs.
Need Help Choosing a Plan?
Thank you for your continued trust in TEKWIRE LLC. We look forward to supporting
you
with these new, streamlined service options.
Sincerely,
The TEKWIRE LLC Team